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Access to Care

Guidelines, Making Various Health Settings Accessible to People with Disabilities


Accessible is a term that describes the usability of a product or service by people with disabilities. Universal design is a method of designing products and environments that everyone can use regardless of body dimension, age, or disability status. Employing universal design from the onset prevents the need to retrofit environments and in most cases eases confined spaces and makes objects easier to interact with for everyone. This type of design and construct requires some consideration.

For guidelines on universal design, please visit the Center for Universal Design. For more information on guidelines and links to additional information, visit: www.cdc.gov/ncbddd/dh/accessibilityguides.htm

Health Disparities Projects and Interventions Database: www.apha.org/NPHW/solutions/
Check out this new database sponsored by the American Public Health Association. It contains projects and interventions to health disparity challenges and is searchable by age group, gender, ethnicity/race and state provided by members of the public health community.

The National Children's Health Project Network: www.childrenshealthfund.org/
The National Children's Health Project Network supports a national network of pediatric programs in some of the nation's most disadvantaged rural and urban communities. They base their programs on the belief that all children deserve a medical home.

Children's Health Projects provide medically underserved children with comprehensive primary care via mobile medical units, fixed-site clinics, and school-linked programs.
Establishing a mobile medical program for children

Disability Access Symbols: www.gag.org/resources/das.php
This site includes twelve symbols that may be used to promote and publicize accessibility of places, programs and other activities for people with various disabilities. These symbols are intended to help you advertise your access services to customers, audiences, staff and other targeted publics. Advertisements, newsletters, conference and program brochures, membership forms, building signage, floor plans and maps are examples of material that might display these symbols.

Transportation
New ADA and ABA Accessibility Guidelines: www.access-board.gov/ada-aba/index.htm

Corporate Angel Network: www.corpangelnetwork.org/
Arranges free air transportation for cancer patients bone marrow donors and bone marrow recipients traveling for treatment using the empty seats on corporate jets.

Eligibility:
• Travel to or from an approved* cancer treatment center
• Are able to walk up and down the steps to a private plane without assistance
• Do not require oxygen, IV or any other form of life support during the flight

Contact Information:
Phone 914-328-1313
Fax 914-328-3938
Toll-Free Patient Line 1-866-328-1313
E-mail: info@corpangelnetwork.org

The Department of Transportation's aviation consumer disability toll-free hotline: airconsumer.ost.dot.gov/hotline.htm
1-800 778-4838 (voice)1-800-455-9880 (TTY)

The hotline will provide general information to consumers about the rights of air travelers with disabilities, respond to requests for printed consumer information, and assist air travelers with time-sensitive disability-related issues that need to be addressed in "real time." The line is staffed from 7 a.m. to 11 p.m. Eastern time, seven days a week.

Easter Seals Project ACTION projectaction.easterseals.com/
Accessible Community Transportation In Our Nation (ACTION)
"Funded through a cooperative agreement with the U.S. Department of Transportation, Federal Transportation Administration, Easter Seals Project ACTION promotes cooperation between the transportation industry and the disability community to increase mobility for people with disabilities under the ADA and beyond. They offer various resources, as well as training and technical assistance."

Easter Seals Project ACTION: Free Transit Operator’s Pocket Guide
The pocket guide represents a laminated brochure designed to inform transit operators on how to better serve passengers with disabilities. The following is taken from the web site. A valuable tool for every fixed route vehicle operator, this two-sided, 8.5" X 14", fold-out brochure will assist transit operators in their attempts to provide excellent customer service to all passengers, regardless of their abilities. The Pocket Guide will inform its reader on:

  • Communicating with customers with disabilities
  • Serving customers who use mobility devices
  • Serving customers who use service animals
  • Pre-Trip accessibility inspections
  • Priority seating
  • Calling out stops

You can review and download a .PDF and .TXT version of the guide, as well as place an order for the guide, free of charge, by clicking here.

Federal Transit Administration: www.fta.dot.gov/

  • Access for Persons with Disabilities
    This program provides formula funding to States for the purpose of assisting private nonprofit groups in meeting the transportation needs of the elderly and persons with disabilities when the transportation service provided is unavailable, insufficient, or inappropriate to meeting these needs. Funds are apportioned based on each State’s share of population for these groups of people.

  • Toll-Free Federal Transit Administration Americans with Disabilities Act (ADA) Assistance Line: 1-888-446-4511 [Voice]

Community Transportation Association - Information Station: www.ctaa.org/ntrc/

  • The Information Station connects you with important community transportation news, resources and ideas. Whether you’re a transit professional seeking specialized information, a human services agency searching for transportation options or someone just beginning to explore mobility issues in your community, the Information Station provides categorical guides, a glossary of terms, on-line publications, links to related websites and a powerful search engine.

    Information Station Topics
    Coordination
    Medical Transportation
    Employment Transportation
    Senior Mobility
    Rural Transportation
    Tribal Transportation
    Technology
    Federal
    Passengers with Disabilities

National Center for Accessible Public Transportation
A new research center on accessible public transportation has been established at Oregon State University through funding from the National Institute for Disability and Rehabilitation Research (NIDRR).

The National Center for Accessible Public Transportation will explore improving access to inter-city modes of travel (air, rail, and bus) for people with mobility, agility, and hearing disabilities. Research to be conducted by the Center will focus on wheelchair transfer in confined spaces, such as aircraft aisles, and a survey-based study on existing and potential access solutions.

This latter study will collect feedback from travelers with and without disabilities, airline and airport employees, bus and rail operators, and vehicle and aircraft manufacturers on access solutions.

For further information, visit the Center's new Web site at http://ncat.oregonstate.edu or call (800) 916-0099.

Transit Agencies by State www.fta.dot.gov/other/trag/states/index.html

Last Updated July 7, 2008
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